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The accommodation need of each type of guest

Each hotel guest would have a different need. Identifying the needs of each type of guest and having the right approach would help guests satisfy with the hotel’s services. There are 4 main types of guests: businessmen, travelers, family, and…

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Modern hotel upselling that works.

Upselling is a sale technique to offer guests higher value sale packages or a bigger sale volume. The upselling technique is being used in many areas of the hotel from the front office to the restaurant, bar, etc. In the…

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Cutting marketing cost is a wrong approach

The pandemic has put any business into a tough time. And one of the first thoughts when facing the difficulty is cutting costs. The most popular mistake is cutting marketing costs. “There are no guests or no need, then no…

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Best practice for online job interviews

For many years, the process of recruiting new candidates has followed the same process: posting career opportunities, getting applications, doing phone screening and then having face to face interview between hiring managers and top candidates. However, with the heavy impact…

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